Balance Point Wellness 

Detailed  Client Information

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Office Hours

Our office is open daily from 8:00 am to 5:00 pm. All sessions are by appointment only.  Please use the BOOK NOW button to view Request an appointments for massage, spa treatments, Maya Healing, and Yoga.

Location

We are located on Paslow Falls Road in Bullet Tree Falls Village, Cayo District, Belize. For directions, please CLICK HERE to see the Google Maps link at the bottom of this page or visit our Google Business page for reviews and more details.
Our office is just 1/4 mile down Paslow Falls Road on the left-hand side. Look for our entrance signs on your left hand side. There is parking is available for all clients.​

Payment Information

Full payment for services is due at the time of your appointment.

• Preferred Payment: Cash

• Tips: Not included but always appreciated

• Cards: Visa and Mastercard debit/credit are accepted. Please note: a 5% bank and service fee applies to card payments.

• Online/Advance Payment: We also accept payments via Belize Bank Online, Zelle (USD), and PayPal. If you would like to prepay using one of these options, please click HERE for more details.

Cancellation Policy

Appointments may be rescheduled or canceled up to 12 hours in advance without penalty.

Because time and preparation go into each session, we ask for as much notice as possible if you need to change your appointment.

• Late cancellations or no-shows are subject to a $50 BZD fee, payable before your next session.

• Thank you for respecting our time and allowing other clients to book available spaces.

General Conduct

• All treatments are for therapeutic purposes only and are not a substitute for medical care. Please consult your healthcare provider for medical conditions.

• Treatments are conducted only if the therapist determines they are safe for the client at the time of service.

• Sessions will be immediately terminated if a client is intoxicated or under the influence of drugs/alcohol, or engages in inappropriate behavior. Termination will also occur if, at any point during the appointment, the client engages in illicit or sexually suggestive remarks, sexual advances, and/or other illicitly inappropriate behavior. 

Health Concerns & Considerations

• Our treatment spaces are thoroughly cleaned and sanitized between sessions.

• An air filtration system is in place for your safety.

• You are welcome to request that your therapist wear a mask, and you may wear one yourself.

• If you are experiencing cold, flu, or contagious symptoms, please cancel and reschedule.

• Clients with certain medical conditions may be asked to provide doctor’s clearance before recieving treatment. 

Client Arrival & Comfort

• Please arrive 10–15 minutes before your scheduled session to allow time to settle in and complete any necessary paperwork.

• Wear comfortable clothing and remove jewelry when possible.

• Out of respect for all guests, we ask that phones be silenced while in the treatment area.

Liability & Waivers

All clients are required to agree to our Hold Harmless Agreement and Waiver of Liability when booking. Please review our full policy HERE.

 

At Balance Point Wellness, we are committed to creating a safe, nurturing, and professional environment where you can relax, restore, and renew.